FJA’s unique approach, called
Behavior-Based Performance Excellence (BBPE), is the final
evolution in performance excellence methodologies that
enables organizations to
their performance goals by leveraging existing people and
process in a sustainable way.
The American Society for Quality (ASQ) recently featured
Fuller, Jones & Associates (FJA) as the lead article in
their Quality Management Forum (see page 3) in answer to
the question “How to Achieve Excellence Through People,
Process and Performance”?
That the above question remains is testimony to the
limitations of past programs including Six Sigma, Lean
and Theory of Constraints to truly change the nature of
organizations such that performance excellence is
pursued by all in a self-sustaining manner.
BBPE provides the final solution to this