FJA’s unique approach, called Behavior-Based Performance Excellence (BBPE), is the final evolution in performance excellence methodologies that enables organizations to achieve their performance goals by leveraging existing people and process in a sustainable way.

 

 

The American Society for Quality (ASQ) recently featured Fuller, Jones & Associates (FJA) as the lead article in their Quality Management Forum (see page 3) in answer to the question “How to Achieve Excellence Through People, Process and Performance”? 

 

That the above question remains is testimony to the limitations of past programs including Six Sigma, Lean and Theory of Constraints to truly change the nature of organizations such that performance excellence is pursued by all in a self-sustaining manner.  BBPE provides the final solution to this challenge.