DR. HOWARD H. FULLER ~~~~~~~~~~~~~~~~~~~~

Dr. Howard Fuller is the author of more than 25 papers in leading quality, statistical, and validation journals, Dr. Fuller earned his Ph.D. in Quality Engineering from the University of Wisconsin-Madison. Prior to founding Fuller, Jones & Associates with Mr. Jones, Dr. Fuller was Corporate Vice President of Quality and Reliability at SanDisk and Corporate Vice President of Worldwide Quality and Functional Excellence at Solectron. Earlier in his career, Dr. Fuller was Corporate Director of Design for Six Sigma at Seagate Technology and Manager of the Quality Assurance/Statistical Support Group at LifeScan, a Johnson & Johnson company. A Six Sigma Master Black Belt, Dr. Fuller’s responsibilities have spanned the development and worldwide implementation of numerous quality management systems

ANDREW M. JONES, MBA ~~~~~~~~~~~~~~~~~~~~~

Andrew Jones holds an MBA in International Business and has served as a Senior Examiner for the Baldrige National Quality Program. Mr. Jones is an expert in the content and application of Performance Architecture standards and systems worldwide. Mr. Jones is widely recognized for his notable successes in implementing Process Reengineering, Six Sigma, Lean, and Benchmarking programs. Over the span of his noteworthy career, Mr. Jones has led numerous Performance Improvement initiatives for FJA’s distinguished clients and previously managed Performance Improvement programs at SONY Pictures Entertainment, GMAC Mortgage, Intuit, and Cisco Systems.

OUR ASSOCIATES ~~~~~~~~~~~~~~~

Terrence N. Church, ESQ Robert Gayman Maureen Grandcolas Bryan Hidalgo Zareh Salmassian Mike Roberts Paul Eibeler Patrick Maiorano Randall Rodriguez